We’re located in Sunderland, United Kingdom, and we specialise in well-maintained cars, 4x4s, vans and motorhomes. Every purchase from Crown Motor Group includes free UK-wide delivery and a 10-day inspection period. If the vehicle does not meet your expectations, we offer a full refund in accordance with our return policy, with no return delivery costs to the buyer
HOW TO BUY
At Crown Motor Group, we understand that buying a vehicle is a significant investment, and we are committed to providing a simple, transparent and secure purchasing experience for every customer. Our buying process is designed to give you confidence at every stage, with clear information, professional support and straightforward communication from initial enquiry through to delivery.
Crown Motor Group provides a secure and hassle-free buying experience.
We operate with an online-focused purchasing process, making it convenient to purchase your next vehicle from anywhere in the UK while maintaining transparency and customer support throughout the transaction.
1. Vehicle Selection:
Begin by exploring our range of cars, 4x4s, vans and motorhomes available on our website. You can browse our current stock and review the specifications, photographs and information provided for each vehicle.
2. Contact Our Team:
Once you have found a vehicle that interests you, contact our friendly and knowledgeable sales team. We are available by phone or email to answer your questions and provide any additional information that may be available about the vehicle.
3. Purchase Agreement:
When you are ready to proceed, Crown Motor Group will prepare a Purchase Agreement containing the vehicle details, agreed purchase price and applicable terms.
We encourage you to review the agreement carefully. The Purchase Agreement must be signed before payment instructions are provided.
4. Secure Payment:
Once the Purchase Agreement has been reviewed and signed, our team will provide the official payment instructions.
Payment is made by bank transfer to our designated business account. Payment details are provided directly by Crown Motor Group as part of the purchase process.
5. Vehicle Preparation & Delivery:
Once payment has been received and confirmed, we will prepare the vehicle for delivery and arrange transportation to your chosen UK address.
Our team will provide you with delivery information and keep you updated throughout the process.
6. Inspect Your Vehicle:
Upon delivery, we encourage you to inspect your vehicle carefully and make sure that it is consistent with the description and information provided during the purchase process.
If you have any questions or concerns after receiving the vehicle, please contact our team as soon as possible.
7. 10-Day Return Policy:
We want you to purchase with confidence. Qualifying purchases are covered by our 10-Day Return Policy, subject to the applicable terms and conditions.
If you decide that the vehicle does not meet your expectations, contact us within the applicable return period and our team will explain the return process.
The vehicle must be returned in accordance with the conditions set out in your Purchase Agreement and Return Policy
8. Documentation:
Our team will guide you through the required purchase documentation and provide the relevant paperwork associated with your vehicle.
Where applicable, we will also assist with the necessary DVLA documentation and registered keeper process.
9. Enjoy Your New Vehicle:
Once everything is completed, your vehicle is ready for you to enjoy.
Whether you've chosen a car, 4x4, van or motorhome, we hope you have an excellent ownership experience.
At Crown Motor Group, we are committed to making the vehicle-buying process as simple, transparent and secure as possible. From your initial enquiry through to payment, documentation and delivery, our team is here to provide professional support every step of the way.
Your confidence and satisfaction remain at the heart of everything we do.
Are you prepared to proceed?
Kindly complete the form provided below. Upon its receipt, our financial department will promptly dispatch to you the Purchase Agreement, that you need to sign before emailing you the invoice for your purchase.